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Quality of care grievance
A grievance the sponsor processed as relating to quality of care. Flagged Y or N in the GRV_D universe.
Table 6 Column N asks whether the grievance was processed as a quality of care grievance. CMS targets grievances that appear to relate to quality of care when selecting its sample.
Source: CDAG protocol, Universe Table 6, Column N, p. 54; Classification of Requests 3.2, p. 13.