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Model of Care (MOC)
The SNP's approved care-coordination plan that sets standards CMS audits against, such as ICT make-up, outreach attempts and training.
Most SNPCC compliance standards are tested against the associated MOC: ICP content, ICT disciplines, care transition protocols, staff credentials, required HRA outreach attempts and provider training. Organizations must submit copies of selected MOCs and any red-lined updates as supplemental documentation.
Source: SNPCC protocol, Compliance standards 1.3-1.13 (PDF pp. 5-8); Supplemental Documentation Requests (PDF p. 12).